Buy with confidence

Terms and conditions

We value your custom and our reputation and these will always be the most important part of our dealings with you. This web site is provided to you free of charge for your personal use subject to these terms. By using this web site you agree to be bound by these terms.

The seller is D R Cooker Hoods Ltd. 2 Alpha Road Aldershot Hants GU12 4RG tel: 01252 351111 VAT registration number GB 329614742

All goods offered on this site are new and carry the manufacturer’s guarantee. Unless otherwise stated the guarantee period is one year.

Delivery will usually be within 5 working days after you have placed your order but in all cases will be within fourteen working days unless you are notified in advance to the contrary.

We are sure you will enjoy your purchase but if you change your mind you may cancel your order in writing and return the goods for refund to the seller's address within 10 days of receipt provided the manufacturers packaging has not been opened or interfered with, you must retain proof of postage for any returns.

You will receive a full refund of the purchase price of the goods excluding any postage within thirty days. Under no circumstances, other than in the event of faulty goods, will refunds be entertained where the manufacturer’s packaging of any goods, has been opened or interfered with. Illustrations are not to scale and some small variations in appearance may occur.

Specifications are subject to change without notice but you will be advised of any material differences at the time of order and have the opportunity to reconsider. No contract will be formed between us for the sale of any product unless and until we accept your order by dispatching your purchase.

The dispatch will be deemed a complete and effective acceptance of your order.

This web site and its contents are provided on an "as is" basis. Although we make every effort to ensure that the web site is accurate at all times, errors may occur from time to time due to software or other errors Other than the manufacturer's guarantee in respect of any goods supplied to you, we do not give or make any additional warranties or representations with respect to this web site or the information or goods included in this site including, without limitation, the origin or manufacturer of any goods. All warranties, representations, conditions and other terms implied by statute or common law (save for the conditions implied by s 12 of the Sale of Goods Act 1979) with respect to this web site or the information or goods included in this site are, to the fullest extent permitted by law, excluded. Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence or fraudulent misrepresentation. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with goods sold to you via this web site is limited to the value of such goods. We will not be liable for damages or any losses arising out of or in connection with this web site or the information or goods included in this site except as stated above. We will not be liable to you for any indirect or consequential loss or damage or for loss of profit or depletion of goodwill, costs or expenses whatsoever which arise out of or in connection with this web site or the information or goods included in this site or goods sold to you by us.

These terms and conditions do not in any way infringe or reduce your statutory rights.

In any case of dispute the Courts of England shall have jurisdiction and all matters shall be settled in accordance with English Law